Refund policy
Refunds and Returns Policy
At Selected Scents, we aim to ensure your complete satisfaction with our products. If you are not entirely happy with your purchase, please review our policy below.
Returns
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Products can be returned within 14 days of purchase.
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To be eligible for a return, the item must be unused and in its original packaging.
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Proof of purchase is required.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed and applied to your original method of payment within 7-10 business days.
Exchanges
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We only replace items if they are defective or damaged. If you need an exchange, please contact us at hello@selectedscents.co.uk.
Non-Returnable Items
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Gift cards and sale items are non-returnable.
How to Initiate a Return
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Contact us at hello@selectedscents.co.uk with your order details.
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We will provide instructions on how to return your item.
For any further questions or concerns, please get in touch with us at hello@selectedscents.co.uk